At curatedbyphoenix, we aim to provide a hassle-free shopping experience with fast and reliable delivery. Here’s everything you need to know about our shipping process:
1. Free Shipping
We are pleased to offer FREE Standard Shipping on all orders, no minimum required, within the continental United States. Enjoy fast, free delivery on your purchases!
2. Shipping Methods and Delivery Times
We offer the following shipping options for your convenience:
- Standard Shipping: 3-7 business days (FREE on all orders)
- Expedited Shipping: 2-3 business days (available for an additional fee at checkout)
- Priority Shipping: 1-2 business days (available for an additional fee at checkout)
Note: Delivery times may vary depending on your location and the availability of products. During peak seasons (e.g., holidays), please expect slight delays.
3. Processing Time
Orders are typically processed within 1-2 business days from the time of purchase. Once your order has been shipped, you will receive a tracking number via email to track your order’s status.
4. International Shipping
At this time, curatedbyphoenix only ships within the United States. For inquiries about international shipping, please contact us at info@curatedbyphoenix.com.
5. Shipping Restrictions
We currently do not ship to P.O. Boxes, APO, FPO, or international addresses. If you have any concerns regarding shipping restrictions, feel free to reach out to our customer support team.
6. Order Tracking
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through the courier’s website.
7. Address Accuracy
To ensure smooth delivery, please verify that the shipping address you provide at checkout is accurate and complete. We are not responsible for delays or additional charges that result from incorrect address information.
8. Damaged or Lost Shipments
If your order is damaged during transit or does not arrive within the estimated delivery time, please contact us at info@curatedbyphoenix.com within 7 days of receiving your order. We will assist you with the issue and ensure it’s resolved promptly.